Wonderfruit Festival, Thailand's pioneering sustainable, eco-friendly, cross-cultural live celebration of art, music and life returns to The Fields at Siam Country Club this February with a stellar music line-up and a ground-breaking announcement about its carbon emissions policy.
Where barefoot luxury meets awe-inspiring architecture and natural adventures, Wonderfruit is far from your average music festival and wonderers from all over the world are invited to the beautiful Thai countryside for the ultimate destination retreat.
Rudimental, Young Fathers, Junun Featuring Shye Ben Tzur & The Rajasthan Express, Wolf + Lamb and Kate Simko & the London Electronic Orchestra, Buke and Gase, Sabo
1.1 www.giglifeasia.com is an innovative website that allows music fans to buy festival tickets, hotel rooms, transfers and other add-ons for an all-inclusive price (each a “Festival Package”). Whether you buy one of our Festival Packages, or festival tickets, your contract is with Gig Life Asia Private Limited trading as GigLifeAsia.com, business registration number 201433052G, with its registered office address at 1090 Lower Delta Road, #04-16 Tiong Bahru Industrial Estate, Singapore 169201, trading as Gig Life Asia Pte Ltd (“we” or “us”). Your contract with GigLifeAsia.com is subject to the following terms and conditions. Please read them carefully as you will be bound by them.
1.2 By accepting these terms and conditions you are also accepting the terms and conditions of the festival organiser or promoter relating to the festival, and if you buy one of our Festival Packages, the terms and conditions of your hotel or other accommodation supplier and the conditions of carriage of your transport operator, such terms and conditions being hereby incorporated into this contract. Copies of all terms and conditions can be obtained on request from GigLifeAsia.com prior to making your booking.
1.3 We sell our Festival Packages at an all-inclusive price with our supplier “The Appointment Group, STB Travel Agent License number 11429.” and so your booking is regulated by Singapore’s Travel Agents Act 1999.
7.5 Advertised departure times are only approximate and we will not be liable if any transfer arrives or departs later than scheduled. If the transport provider has to alter a departure point or arrival point or the date and time is changed, we will notify all customers as soon as advised by the transport provider.
7.6 You will be advised of all luggage restrictions on your booking confirmation.
7.7 You must not carry on board any items that are prohibited according to the transport provider’s conditions of carriage. Conditions of carriage are available from GigLifeAsia.com on request. If you are found to have any prohibited items in your possession or within your luggage, you may be refused travel or you may be required to remove the items from your luggage immediately. We shall not have any liability to you in this event. If you require confirmation as to whether a particular item may be carried then you should obtain our written confirmation before purchasing your ticket.
9.5 We will not be obliged to compensate you where the Festival Package is cancelled by reason of unusual or unforeseeable circumstances beyond our control or that of our suppliers, the consequences of which could not have been avoided even if due care had been exercised.
9.6 If after your trip has commenced, we are unable or we become aware that we will be unable to provide a significant proportion of the Festival Package you have booked, we will make suitable alternative arrangements, at no extra cost to you, for the continuation of the package and will, where appropriate, refund you the difference in the price of the altered package from the original package. If it is impossible to make suitable alternative arrangements or these are not accepted by you for good reasons, we will, where appropriate, provide you with equivalent transport back to the place of departure. We will also compensate you where appropriate, except where the Festival Package is cancelled by reason of unusual or unforeseeable circumstances beyond our control or that of our suppliers, the consequences of which could not have been avoided even if due care had been exercised.
10.5 We do not accept any liability for any damage, loss, cost, expense or other sum(s) of any description (a) which, on the basis of the information you provided to us prior to our confirming your booking, we could not have foreseen you would suffer or incur if we breached our contract with you or (b) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. In addition, we do not accept liability for any business losses, including loss of profit, or any losses that do not arise directly from our breach.
We will send you an email with a booking confirmation number as well as the itinerary of the travel package.
Yes! We will seek to group friends together who have booked the same-tiered package. Just email your booking reference numbers to email@example.com and we will confirm your grouping with you.
Yes. However we will group accommodation with members of the same sex and request for 2 separate beds. We believe that part of the festival experience is getting to know more people whilst having a great time!
Unfortunately we are unable to place individual customers to a room by themselves in the packages listed on Gig Life Asia.
Bookings for the packages are non-refundable. It is mentioned during the checkout process on the purchase page before payment that “No cancellations, modifications or refunds are allowed and payments are charged at the time of purchase. No-shows will be charged in full.”
No they do not. It is recommended that you purchase your own travel insurance and we are not liable for any loss of property and damages.
In the event that the festival is cancelled, we will notify you immediately and refund your booking.
We may be able to extend the dates of your stay or upgrade your accommodation depending on availability. Should you wish to do so, please let us know at the earliest date possible. There may also be an administrative fee incurred for processing any extensions.
Festival tickets can be collected at the box office on the festival grounds. Please bring along the confirmation email/number from Gig Life Asia as well as a government issued photo ID, drivers license or passport for verification purposes. Flight tickets will be issued upon check in. Please ensure that your passport has at least 6 months of validity from the date of your travel if not you may be barred from entering the country where the festival is taking place.
If you miss your flight or transfer, please contact our travel partner “The Appointment Group’s” 24 Hours Emergency hotline at +61 3 8888 8955. Please be advised that overseas phone charges may apply.